This is where we like to wax lyrical about all things fragrance, home decor and the English Lake District, and to give you an insight into our business and out team. We love hearing your thoughts about our fragrances, products and collections and seeing your photos too. Please note that anybody posting inappropriate content may be reported and blocked from using our page. Additional information
Wax Lyrical’s Facebook wall is a place for you to talk about everything Wax Lyrical or Portmeirion Group and we love hearing from you. We want everyone to enjoy using this space and for everyone to be safe. For that reason we do ask you to observe the following guidelines:
• For all customer service enquiries, we recommend you contact [email protected]. If you post a customer service enquiry via Facebook please be aware that our customer service team may contact you personally via Facebook.
• Please don’t give out any personal information.
• Any content that is inappropriate or offensive will be removed.
• Wax Lyrical is not responsible for any inappropriate or offensive posts made on the site by individuals or other third parties but will use all reasonable endeavours to remove such content as soon as possible, block the poster to prevent further posts and report the poster using the official Facebook channels.
• Advertising, selling or links to non-Wax Lyrical sites/pages are not allowed and will be removed.
• Because we are unable to guarantee the security or safety of non-Wax Lyrical websites/page, we advise that you do not follow links to external sites/pages or post links to other sites/pages.
• Portmeirion Group UK Limited and it’s Company’s are not responsible for any content, comments, views or opinions expressed on third party sites and social media accounts.
• Because we cannot vouch for the authenticity of sellers, we do not allow the selling of items from one user to another. All posts relating to such transactions will be removed.
• We are unable to provide valuations for second hand or non-current product. We advise you seek the services of a professional auction house.
• We are unable to provide an identification service via Facebook. Please contact [email protected]
• We are only available Monday to Friday 9am to 5pm GMT.
