09/03/2024
Are People Actually Shopping on Social Media? [New Data]
👜 There are now more ways than ever to buy products on social media. But, since some social media shopping tools are still rather new to shoppers and brands, you might think consumers have barely used them yet.
📈 When we asked consumers if they’ve purchased a product on social media, 17% said they’ve bought something directly from a social platform in the past three months alone.
👍 Among those who shop on social media, Facebook is the most popular platform consumers used to make in-app purchases in the past three months. Consumers also report it has the best in-app shopping experience.
❤️ Instagram is consumers’ second-most used platform for social purchases. Instagram Shops is also the most popular social selling feature used by social media marketers, and it offers the highest ROI and the best tools for selling directly within the app.
📱 The verdict is that, yes, consumers are shopping on social media. As more brands leverage social shopping tools, they’ll become even more accustomed to using their preferred platforms to shop.