Please note that our items are made to order and feel free to contact us if there is an issue with your order. We strive for excellence and hope to become one of your favorite small businesses. Please note that lost or stolen packages after they are marked delivered are not able to be reshipped or refunded. If your item gets lost in the mail or arrives damaged, please contact us as soon as possibl
e, within 14 days of the delivery date. If you require a faster shipping time, please do not hesitate to contact us prior to your purchase to arrange for a faster shipping option. Please note that our shipping charges only cover the cost to ship. They do not cover any additional brokerage fees and/or import taxes you may incur. We are not responsible for delays due to customs which may be a few days to a few weeks. ALL SALES ARE FINAL FOR CUSTOM ORDERS. Returns
Returns will not be accepted if the reason for return is at the fault of the buyer. If there is a need for a return because of defective workmanship, I will gladly offer the option to exchange the defective product with a replacement or refund the funds upon retrieval of the item. Return shipping is at the expense of the buyer. We cannot accept returns for custom orders. Exchanges
Exchanges can only be made with a product of equal value within 3 days of product arrival. Product must be unused or in the same condition as when shipped. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Exchanges cannot be made for custom orders. Refunds
Refunds will only be offered if the product purchased was defective or if there was a mistake. Orders will need final confirmation before being sent to ensure a smooth transaction. Cancellations
Cancellations can only be made up to 8 hours after an order has been placed.
