09/30/2026
⚠️ LET’S TALK ABOUT AI & “HANDMADE” PRODUCTS…
I’ve been wanting to talk about this for a while.
Lately, I’ve noticed more and more Facebook and Marketplace listings advertising personalized and handmade products using images that are clearly AI-generated.
The problem isn’t simply that someone used AI.
The problem is when an AI-generated image is being used to sell you a product that has never actually been made.
I’ve had people contact me after ordering personalized products elsewhere because what arrived looked nothing like the picture they ordered from. And unfortunately, by that point, they’ve already spent their money and are disappointed with something that was supposed to be meaningful.
This is especially important to me because so much of what I create at Whole Heart Memorial & Family Keepsakes is incredibly personal.
You are trusting me with photographs of people you love, handwriting, special dates, memories of a beloved pet, or sometimes the memory of someone you have lost.
So I want to be very clear about how I use AI in my business.
Yes, I use AI.
I also use design software and photo-editing tools. I might remove a distracting background, improve lighting, clean up a photograph or create a nicer setting to showcase a product I have made.
But I will not use AI to create a beautiful product that doesn’t actually exist and then advertise it to you as something I make.
I won’t digitally turn one of my products into something it isn’t.
I won’t let AI make my art work or graphics
I won’t show you an AI-generated keepsake and then try to figure out how to make it after you order it.
And I will never knowingly use another maker’s product photo and represent their work as my own.
If you see me selling it, I can make it. I have made it.
More importantly, I want the photos you see to give you a realistic idea of what you will actually receive.
HOW CAN YOU PROTECT YOURSELF WHEN SHOPPING FOR HANDMADE PRODUCTS ONLINE?
Take a look through the seller’s page or website.
Do you see real finished orders? Different photographs of their products? Customer orders? Packaging? Videos? Work in progress? Products being personalized?
AI can be an incredibly useful tool for a small business. I don’t think pretending that small businesses don’t use it is realistic.
Transparency is what matters.
Behind Whole Heart there is a real person designing, printing, pressing, packaging, making mistakes, starting over, testing new products and creating every order that leaves my little business here in Abbotsford, BC.
And yes… there are also probably far too many craft supplies. 😂
When you choose to support a small Canadian handmade business, you’re supporting the real person behind those products.
And I am incredibly grateful every time you choose to support mine. ❤️
Whole Heart Memorial & Family Keepsakes
Handmade and personalized in Abbotsford, BC 🇨🇦