Onyx Rose Arts

Never Stop Creating! TERMS OF SERVICE FOR PRIVATE COMMISSIONS
01
general terms
• Prices are subject to change based on demand.

• I have the right to reject any order for any reason.

02
payment
• Currency accepted is CAD and can be paid through E-transfer.

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

• Don't send me any payment before I ha

ve agreed to give you a slot and requested you to send me the payment.

03
process & delivery
• The time it takes to finish your commission varies 1 week - 1 month depending on factors such as health, the complexity of the commissioned piece, work, and schooling.

• Once the piece is finished, I will package it and ship it to you, shipping is Canada wide, and free of charge. Shipping may vary between 1-2 weeks depending on your location as well as postal conditions (delays in shipping due to Covid-19).
• When requesting a piece please give me as much information about the piece as you can as it makes it easier to provide sketches.

04
revisions
• You get 3 rounds of changes on the commissioned piece included in the price.

• A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

• If your reference is unclear to start with, changes will come at an extra charge.

05
copyright & usage
• I, Nadine Higgins (the artist):

o I reserve the right to cancel and refund the order at any time for any reason. o I retain all copyrights over the commissioned artwork. o I will NOT claim the intellectual property (IP) of the commissioned artwork. o I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms. o I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

• You (the customer/commissioner):

o You may upload the commissioned artwork on any website and social channels. o You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.) o You may NOT alter the commissioned artwork without my (the artist's) consent. o You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork. o You retain the rights to the intellectual property (IP). o You may NOT use the commissioned artwork for commercial purposes.

• The following is considered copyright infringement:

o Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms. o Claiming the artwork as your own

o Altering the artwork without my consent

• In some cases, the commercial rights to the image may be purchased.

06
cancellation & refund policy
• The buyer is not allowed a refund once I start working on the commission.

• If for any reason I am unable to start your commission, you will receive a full refund.

• If you cancel your order before I started it, you can get a full refund.

• If you are getting a refund, I will transfer the money back to you myself. What do you get?
• Drafts/mock-ups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts).

• Sketch and/or final sketches that you must accept before I continue the work.

• Insight and involvement in color plan (depending on the complexity of the commissioned piece).

• Final drawing packaged, as well as a Full-resolution file (approx. 9:16 (approx. 73 by 130 mm at 300 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG.