Hia my names Carmen Co Founder & boss (no not really i just think i am) Making handmade craft supplies. Then came the rest of my family to help me where they canAs they have thier own lives. They include My husband Richard, 3 Girls Charlene, Tanya and Sarah and 1 boy Daniel recently we have a new member of our team Katie who is Daniels fiance. Started selling on Ebay when i was made unemployed and
couldnt find a job. Thought I would create my own job, which does take up a whole working day and more. We all are friendly so if you have any questions please ask we do not bite your head off. We try our best to live up to my star sign very particular, honest, reliable and neat & tidy but if we act like normal humans and make any mistakes can you please be gentle, and let us know your not happy with your items (which you paid with your hard earned cash) I will personally deal with your anger & fustrations as long as I have the chance. Feedback is so important to a small business I will do my utmost to sort things out with you. Only payments through Paypal are accepted, but you can still pay with Credit/Debit Cards
P & P Info
All items are sent Second Class Recorded Delivery which takes 1 - 5 days, but please allow 10 days for any discrepancies. P & P Costs
5.00 - 10.00 1.50 10.01 - 20.00 1.00 20.01 & above free
Please note the minimum order value is 5.00
Return Info
14 Day full returns/refund guarantee. ---------- If you are dissatisfied with any of our products for any reason, please contact us within 7 days of receiving your order for returns or to arrange replacement or a refund as required. Any non-faulty products must be returned in new condition as shipped from Craftersstore in the original packaging and suitable for resale in order to receive full credit. Please contact us for returns authorisation prior to returning any items, unauthorised returns cannot be accepted. We will require that all items are returned in the original packaging, including the outer box. We are unable to refund any shipping and handling fees. In the unlikely event that any goods received are damaged, please contact us within 7 days of receiving the goods and we will arrange a replacement as necessary.
