27/08/2026
📢 WE’RE HIRING – RECEPTIONIST / OFFICE ADMINISTRATOR 📢
The Window And Door Repair Man has reached the point where I simply can’t manage the phones and customer enquiries on my own anymore!
The business has continued to grow massively through recommendations, repeat customers and word of mouth, and the amount of phone calls, WhatsApps, messages and booking requests we receive has become too much for me to manage while also being out carrying out the actual repairs.
This isn’t because we’re slowing down – quite the opposite!
We’re busier than ever, and I want to make sure our customers continue receiving the level of service and communication they expect from us.
Because of this, we’re looking for a reliable and organised Receptionist / Office Administrator to take control of the customer-facing and booking side of the business.
🏠 WORK FROM HOME
The role will include:
📞 Answering incoming customer calls
💬 Responding to WhatsApp messages and enquiries
📅 Making and managing customer bookings
📧 Managing emails
🧾 Sending invoices and customer paperwork
🗂️ Keeping customer details and jobs organised
🔧 Liaising with me and the team regarding jobs and schedules
📸 Requesting photos/information from customers where required
📋 Helping keep the day-to-day running of the business organised
WHO WE’RE LOOKING FOR
Experience within the window, door or glazing industry would be a massive advantage, as understanding what customers are talking about will make the role considerably easier.
We’re looking for somebody who is:
✔️ Friendly and confident on the telephone
✔️ Professional when dealing with customers
✔️ Extremely organised
✔️ Reliable and trustworthy
✔️ Comfortable working independently
✔️ Confident using computers, emails and booking software
✔️ Able to prioritise when things get busy
✔️ Happy dealing with a high volume of enquiries
✔️ Good at communicating with both customers and the team
WHAT WE PROVIDE
💻 Business laptop
📱 Business mobile phone
💬 Business WhatsApp
🖥️ Access to our booking/job-management system
🏠 Fully work-from-home position
PAY & HOURS
💷 Hourly paid position
💷 Paid weekly
🗓️ Initial one-week trial
⏰ Hours and working pattern to be discussed depending on experience and availability
This is an important position within the business. I’m not simply looking for somebody to occasionally answer the phone – I need somebody I can rely on to help keep enquiries, bookings and customer communication under control while I’m out doing what I do best.
As the business continues to grow, there is also potential for the position to grow alongside it.
If you’re interested, please send us a message with:
• Your name
• Your previous experience
• Any window/door/glazing industry experience
• Your availability
• A little bit about yourself
Please feel free to share this post or tag somebody who you think would be perfect for the role.
The Window And Door Repair Man
📞 07822 010326
📧 [email protected]