26/02/2025
Menucommand / Menu Pilot
LOCKED OUT DUE TO PASSWORD BEING INCORRECTLY INPUTTED
If you have inputted your password incorrectly within menu pilot or menu command but still do have access to menu command you can unlock your account in the following way.
Within Menu Command,
* Click on User Details on the left hand side menu
* select the site or user which is locked out.
* scroll to the bottom of that screen and there’s a box which says
Menucommand locked
Untick that box
IMPORTANT - click the update button below the box