21/10/2026
🚨 WE’RE HIRING – CUSTOMER SERVICE ADVISOR! 🚨
📍 Bedford Bi-Folds | Bedford
🕣 Monday – Friday | 8:30am – 4:30pm
Are you enthusiastic, organised and passionate about delivering exceptional customer service?
Bedford Bi-Folds is looking for a motivated and proactive Customer Service Advisor to join our busy and growing team!
We’re looking for someone who takes pride in their work, has a positive attitude and is willing to go above and beyond to ensure our customers receive the very best service.
🔹 Key Responsibilities:
* Handling customer enquiries professionally by phone and email
* Managing customer service calls and resolving issues efficiently
* Liaising with suppliers and chasing outstanding orders and deliveries
* Coordinating service appointments and keeping customers updated
* Working closely with our sales, manufacturing and installation teams
* Taking ownership of problems and seeing them through to a successful resolution
🔹 What We’re Looking For:
* Excellent telephone manner and communication skills
* A confident, friendly and professional approach
* Strong problem-solving abilities
* Excellent organisation and attention to detail
* Ability to multitask in a busy environment
* A genuine passion for customer satisfaction
* Someone who uses their initiative and isn’t afraid to go the extra mile!
🌟 What We Offer:
✅ Full-time, Monday to Friday
✅ 8:30am – 4:30pm working hours
✅ Friendly and supportive team
✅ Opportunity to join an established and growing business
We’re not just looking for someone to answer the phone — we want someone who genuinely cares about our customers and takes pride in getting things done!
📩 Interested?
Please send your CV to [email protected]
🌐 www.bedfordbifolds.co.uk
Join the Bedford Bi-Folds team!
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