01/09/2026
To all our valued customers and community,
Over the past two years of trading, we have been proud to maintain a 100% positive record with over 70 five-star reviews. Delivering a reliable, high-quality service to our local trades and DIY customers has always been our top priority, and we are incredibly grateful for your continued support and loyalty.
We have recently been made aware of posts circulating on social media from a former customer who has newly set up a competing tool hire and gardening business. These posts publicly disclose confidential, private health information regarding our owner—information that was told in confidence and was not even known to close family members.
While we are deeply disappointed by these actions, we choose not to name the individual or business concerned, nor will we engage in public social media disputes. That is simply not how we operate. The matter is currently being handled through the proper formal, legal, and regulatory channels regarding data privacy and harassment.
Our focus remains entirely on what we do best: providing reliable equipment, high standards of service, and supporting our local community. Thank you once again to everyone who continues to hire from us, recommend us, and support our business. We look forward to seeing you all as usual!