21/09/2026
A personal message from me ❤️
As a business owner, I always try to keep my personal life and the business separate. However, sometimes life has other plans, and recently some personal circumstances have inevitably had an impact on the business.
I want to personally apologise to any customers who have experienced delays or inconvenience over the past few weeks. I completely understand the frustration this may have caused, and I’m genuinely sorry.
One of the reasons I have been away recently was the opportunity to travel to Austria and visit the site where my father sadly lost his life. It was something very personal and important to me, and I felt I needed to take that opportunity.
I’ve spent the last few days travelling, reflecting and taking some much-needed time, but I’ll be back working fully from tomorrow. My aim is to have everything caught up and back on track by the end of the week.
I also want to say a huge thank you to everyone who has shown patience, understanding and kindness — and especially to my amazing team, who have supported me and kept things moving while I’ve been away. I honestly couldn’t do it without them. ❤️
Please bear with me just a little longer while I get everything back where it needs to be.
The strength, focus and support are coming back — and I’m ready to get stuck in again!
Thank you, as always, for your patience and understanding.
Sarah x
