02/06/2026
I ordered grocery delivery because I needed help getting everything upstairs.
That was literally the point.
If I wanted to carry cases of water, bags of groceries, and cleaning supplies from the bottom of the staircase by myself, I would have just gone to the store and saved the delivery fees.
Instead, the entire order was left downstairs like it was a pickup station.
I stood there looking at everything, honestly wondering how I was supposed to get it all up to my door on my own.
I know drivers are busy. I know they have other orders, tight schedules, and probably deal with difficult customers all day. I am not trying to pretend their job is easy.
But delivery means bringing the order to the door.
People use delivery for all kinds of reasons. Some are tired, some are injured, some are sick, some have kids, some just physically cannot carry heavy items up stairs. The driver may not know the reason, but that is exactly why the delivery instructions matter.
Leaving the groceries at the bottom of the stairs defeats the whole purpose of paying for delivery.
Would you complain about this, or just carry everything upstairs yourself and let it go?