26/01/2025
Understanding Our Crochet Shop: Guidelines and Policies
♡ Seven-Day Production Period: Customized orders typically require up to seven days for production. Please plan your purchase accordingly, taking into account this timeframe.
♡ Cancellation Policy: Due to the customized nature of our products, orders cannot be canceled once placed. Please ensure all details are accurate before confirming your order.
♡ Handcrafted Nature: Note that due to the handcrafted nature of our products, slight variations in color, size, and design may occur.
♡ 50% Initial Payment: A 50% deposit is required upon placing your order. The remaining balance is due upon completion.
♡ No Returns or Exchanges: Due to the personalized nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective.
♡ Rush Order: Rush orders are available, subject to additional fees and feasibility depending on the complexity of the desired work.
♡ Shipping Times: Delivery times may vary depending on your location and shipping method selected. We aim to dispatch orders promptly, but unforeseen circumstances may affect delivery dates.
♡ College Student Run: Please note that our shop is operated by college students, and while we strive for excellence, occasional delays or adjustments may occur due to academic commitments.
♡ Color Accuracy: While we strive to accurately represent our products in photos, variations in lighting and screen settings may result in slight differences in color perception.
♡ Quality Assurance: We take pride in the quality of our craftsmanship. If you are unsatisfied with your purchase for any reason, please contact us directly, and we will work to resolve the issue promptly.
♡ Care Instructions: To maintain the quality and longevity of your crochet items, we recommend gentle hand washing and air drying when necessary.
♡ Customization Requests: We welcome custom orders and will do our best to accommodate your preferences. However, please note that complex or highly specific requests may incur additional charges.
♡ Limited Availability: Our pre-made keychains are subject to availability, and stock may vary. We recommend checking with us directly for specific designs or quantities.
♡ Feedback and Reviews: We value your feedback and encourage you to leave a review of your purchase. Your feedback helps us improve our products and services.
