05/28/2026
"Growing up, you never imagine it could be you or someone you love who one day isn't as independent, needs more help, or faces limits you didn't see coming. I've been fortunate; most of my older relatives have maintained their mobility, independence, and sharp minds. My great-aunt Margie is a perfect example. Into her 90s, she lived alone, was able to drive for longer than anyone expected, and had a remarkable memory for names, dates, and stories. Eventually, however, Margie's health declined, and she needed more care than our family could provide. The first nursing home she was placed in felt more like a hospital ward than a place to live. It wasn't an environment that supported healing or lifted morale. Thankfully, her daughter was able to move her to a different home. The building itself wasn't the most modern, but the difference was immediate. Staff were friendly and attentive, colorful artwork lined the halls, and real efforts were made to engage residents. It felt warm, safe, and dignified; not cold or impersonal. Margie was a unique individual with needs, preferences, a personality, and a history, not just a room number or a chart.
"Seeing the impact of environmental and care quality up close opened my eyes to the real needs of both residents and staff and to how important it is to design and deliver services with them in mind. This work matters. If we can brighten even one resident's day or make one caregiver's shift a little easier, it's worth it."
-Kristen Kaiser, Pi Architects - Interior Designer