Returns: Each piece is made when ordered so we only accept returns if an item arrives damaged. You have 7 days to return an item from the date it arrives. To be eligible for a return here at The Cozy Mitten, the product you purchased must be unused, and in the same condition as when you purchased it. Refunds: Once we receive your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. If we approve your refund, we will refund it to the original method of payment. Shipping: You will be responsible for paying the costs of shipping your item back to us. If you have any further questions regarding your refund, please, don’t hesitate to contact us to find out more.
