08/10/2023
Yeah, it's been a while since we've posted, and it pains us to say it, but here we are with some disappointing news. ATTENTION ANYONE WHO HAS PURCHASED A RAYO SMALL BUT MIGHTY LAMP FROM IMPERIAL LIGHTING CO. After months of trying to get replacement wicks for the Rayo Small but Mighty lamp from the supplier, we have just learned they cannot get correctly sized replacement wicks for this lamp.
Several years ago, when the the powers that be, at this particular supplier came to us asking, almost begging, Imperial Lighting Co. to host this product, we never in a million years, would have imagined they would be trying to bring a product to the market they couldn't supply consumables for. Sadly, this is where we are today. As you might imagine, we would have never offered this product had we known this at the time. Now we have a mess to clean up. FIRST, WE HAVE CEASED ALL SALES OF THIS NON-SERVICEABLE PRODUCT EFFECTIVE IMMEDIATELY. Second, to those people who purchased a Small but Mighty lamp from us, we have TWO OPTIONS: 1) You may return the lamp to us for a full refund. Contact us by phone for details. 2) If you want to place an order for Small but Mighty lamp wicks on our website, we will (for as long as they are available) deliver a complete Small but Mighty Oil Lamp Burner to you, which includes a wick. We sincerely apologize for this inconvenience and we are more than a little disappointed in the supplier for leading us down the primrose path, but at this point, given the circumstances, we owe it to our customers to make things right. To reiterate: Effective Immediately we no longer offer the Rayo Small but Mighty lamp. We're just not going to embarrass ourselves by offering a product to our customers that isn't serviceable.