28/10/2026
a little reminder that small business owners are human, and sometimes things do not go as planned.
a very sweet customer reached out to let me know she found mold on her bread, and i genuinely appreciate her telling me. as much as i hate that it happened, i would always rather know!
feedback like this helps me figure out if something needs to change and gives me the opportunity to make things right with a refund or replacement.
so please, if you ever have an issue with something you purchase from me, please reach out! you will never hurt my feelings by letting me know. i care about what i make and the people who support my little business, and i want you to feel good about buying from me. 🫶🏻