I will like to Thank You, for your interest in my inspiring business! I will like to ask you for your patience and cooperation as I am one person, but I will do my part to try to move diligently with your order. I ask you to communicate all sensitivities or allergens as these products are made with either essential oils, fragrances, tree nuts, milk, and or soy products. General Disclaimer
We are
not, nor are we holding ourselves out to be a doctor or physician, nurse, physician’s assistant, or any other medical professional (“Medical Provider”), psychiatrist, psychologist, therapist, counselor, or social worker (“Mental Health Provider”), registered dietician or licensed nutritionist or any professional qualified to give medical advice. The information in the description of our products, on our product labels, or topics discussed on this blog or in any emails you receive are only for informational purposes. You acknowledge and agree that the following warnings and disclaimers shall apply to all of our content and all of our products. Ingredient Disclaimer
Listing the ingredients included in our products is purely for informational purposes only and to assist customers in making an informed decision when ordering items from Natural Essentials x LaSha. While many of the ingredients listed have been shown to contain certain properties and benefits, I am not suggesting (explicitly or implicitly) that any of those benefits transfer to any of the products on this page or that you will receive those benefits by using products with certain ingredients. No soaps, body, bath, spa, hair care, or aromatherapy products have been tested or approved by the federal Food and Drug Administration. We are not purporting that any of the products you purchase from Natural Essentials x LaSha will cure any skin or medical conditions. If you have a medical or skin condition, please consult the advice of a licensed physician regarding your condition and seek treatment. Aromatherapy, Crystals, or Stone Disclaimer
The use of aromatherapy, stones, or crystals as a wellness therapy is one of personal choice. While stones, crystals, or aromatherapy have been used historically, to relieve or prevent symptoms, I am not suggesting (explicitly or implicitly) that any of those benefits transfer to any of the products on this page or that you will receive those benefits by using products for wellness therapy. Appearance and Fragrance Disclaimer
Natural Essentials x LaSha products are made by hand and in small batches for quality and creative control. That’s a fancy way of saying that every single batch we make is different. But even within a single batch, every product is different, however, we do use the same recipe and the same amount of fragrance to maintain consistency. We do not create, formulate or manufacture fragrances, essential oils, or colorants. We order those items from various suppliers and sometimes suppliers (due to shortages) may change the formula, though the difference isn’t usually noticeable. That being said, we understand having favorites (we have our own!), thus when it comes to fragrances and essentials oils, we maintain consistency by ordering from the same supplier or in large batches. Personal Responsibility
By using this page (either by reading our post or purchasing our products) you acknowledge that you are doing so voluntarily. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this page, and you agree to use your own judgment and due diligence before using any of our products or before implementing any idea, or suggestion, or recommendation from our page. You agree to adhere to any warnings on the labels of our products. We also expressly disclaim responsibility in any way for the choices, actions, results, use, misuse, or non-use of the information or products provided or obtained from Natural Essentials x LaSha. You agree that your results are strictly your own and we are not liable or responsible in any way for your results. No Guarantees
You acknowledge that we have not and do not make any representation as to the physical, mental, emotional, spiritual, or health benefits. We cannot and do not guarantee that you will get any particular result, from our products or from the information on our page and you accept and understand that results differ for each individual. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using our products. Testimonials
The testimonials, examples, and photos used are of actual clients and the results they personally achieved. They apply only to the individuals writing them, and may not be indicative of future performance or success of any other individuals. They are individual results and can vary. We do not claim that they are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all of those who will use our products and/or services. These results are merely meant as a showcase of what some individuals have experienced using our products
Refund/Return Policy
Refunds & Exchanges
Because of the nature of our products, and safety and contamination concerns, we are not able to resell any item after it leaves our shelves, thus, WE DO NOT ACCEPT RETURNS. All refunds/exchanges for our handmade products are decided on a case-by-case basis. We want you to be thrilled with your purchase & will do what we can to help you be happy. Customer service is important to us and we want you to have an amazing experience shopping with us and using our products. If you are unsatisfied with your order, or your experience, please contact us at [email protected]. If you believe your product is damaged or defective, please contact us at [email protected]. Items are entitled to be refunded or returned based on the complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. The buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, the seller is not responsible for a refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. We don’t guarantee that we will receive your returned item. Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. Complaints/Comments/Concerns
Any complaints (comments/concerns) about items may be sent to [email protected]. There is no guarantee of a resolution, but again, I'll do my best.