08/28/2026
Alright y’all… let’s talk TAT + PAYMENTS because apparently we need a little Moxie PSA. 😂🩷
My current turnaround time is 48–72 BUSINESS HOURS, not including weekends, and that time starts once payment is received unless we have personally agreed on something different.
And yes, I know some people need things faster. I get it. But I am not going to promise miracles just to get an order. LIFE HAPPENS. Machines break. Supplies act up. And sometimes my schedule is just booked.
I would rather tell you 72 hours and surprise you early than tell you tomorrow and have both of us stressed out. 😅
Also — edits, name changes, design changes, resizing, or anything extra adds to your TAT. Those things take time too.
Now for payments… 👀
Payment is due when you order.
Yes, sometimes I’m a little slow sending invoices because my brain is running about 47 tabs at once. 😂 But if I told you “I GOT YOU,” I GOT YOU. Your order is down and your invoice is coming.
When that invoice hits though… pleaseeeee take care of it. 🫶🏼
Because respectfully…
You don’t want to wait on your order, and I don’t want to wait on my payment. 😂
I don’t rush orders just to push them out the door. I care way too much about the quality of my work for that. I want you to love what you receive and I want to be proud of what leaves Moxie.
Do I make mistakes sometimes? Yep.
Do I get overwhelmed? Absolutely.
Am I human? Very much so. 😂
But I will ALWAYS do my best to make things right.
So just remember:
48–72 business hours.
Weekends don’t count.
Payment upfront.
Changes add time.
Quality over rushing.
And mutual respect goes a LONG way. 🩷
I love and appreciate y’all, but Moxie cannot run on vibes, caffeine, and “I’ll pay you later.” 😂😂
Thank you for supporting my small business and trusting me with your orders. 🫶🏼✨
