Our business model is to complement your Internet research with our web site so that you can include our product offering in your evaluation. If you decide to consider purchasing one of our products, we offer a level of personalized one-on-one attention not available to you through Internet sales. You may come to our showroom for an expert consultation, and see examples of the fireplaces that we s
ell. Every one of us here at Kidd Fireplace HATES "hard sell" tactics, and therefore we practice "Do unto others as you would have others do unto you." Our business is in a geographical area -- the San Francisco Bay area -- populated with smart, intelligent consumers. We respect our Customer: we treat you as a peer with whom we are consulting. Fireplace products are technical as well as aesthetic products: the consumer must consider numerous factors. Our sales strategy is to provide you with the information you need to make an informed decision. We help you with your purchase decision, including analyzing your physical site as to which products are technically feasible. Fireplaces require technical knowledge related to building codes, safety standards, as well as physical fit and venting constraints of your particular space. Kidd Fireplace supports the families of services techs, installation crews, and office support staff. Unlike many installers and service techs in this industry, we are completely legal, licensed, and insured. We are experts. We do not sub contract. If you purchase from us, every person you interact with is our trusted employee. We service all fireplaces that we sell, personally honoring all warranties. In addition we have a Fireplace Service Department that services almost every brand of fireplace in the San Francisco Bay Area. Our Fireplace Service has a 30 day warranty. Our fireplace sales, installation, and service employees are exemplary in their technical knowledge of gas, pellet, and wood hearth systems, and in their knowledge of construction and safety standards. They are well-trained and understand the technical requirements for a safe and well-structured installation. Come visit our showroom!
8001 Edgewater Dr, Oakland, CA 94621
Direction to the Showroom. If coming from Oakland on South 880, take 880 Southbound, take the Hegenberger Rd Exit Turn right on Hegenberger Rd. Take the first right onto Edgewater Drive. Continue down Edgewater Dr until you see a large sign on the left that says 8001. Go to the next U-Turn location. Make a U-Turn to come back to 8001. Turn right into the 8001 Edgewater Dr. driveway. If coming from Hayward on North 880, take the Hegenberger Rd Exit Turn left on Hegenberger Rd.
