10/30/2026
We’re Hiring
Customer Service Representative
Bradford Glass / St. Clair Shores
Are you friendly, organized, and someone who takes pride in helping people? Bradford Glass is looking for a dependable Customer Service Representative to support our customers and keep daily operations running smoothly.
We’re a local glass business serving automotive, residential and commercial customers. This position connects customers, office staff, and technicians – from the first phone call through the completed job.
What you’ll do
• Answer calls and greet customers with a friendly, professional attitude.
• Gather accurate customer, vehicle, and project information.
• Schedule appointments and coordinate with technicians.
• Assist with work orders, insurance claims, and payments.
• Follow up on questions and concerns to help customers feel taken care of.
• Maintain organized records and communicate clearly with coworkers across two buildings.
What we’re looking for
• Strong customer service communication skills.
• Attention to detail and accurate computer entry.
• The ability to manage several tasks while staying calm and courteous.
• Dependability, initiative, and willingness to learn - positive attitude!
• A team player who follows through and treats customers and coworkers with respect.
• Previous customer service or office experience preferred. Glass or automotive experience is a plus!
Please send resume to: [email protected]
