12/15/2023
Order/raffles Update: March 28th!
All orders are still being worked on!
We have just recently moved and it has been an extremely long process and very tiring, we are also having our baby sooner. That being said anyone who is wanting a refund instead of waiting, you are more than welcome to request a refund through Venmo (the way you paid) or PayPal. If you went through our site let me know. If PayPal or Venmo it should only take a couple of days to get the money back. I will not send money back through a separate transaction on Venmo or PayPal due to some getting a refund that way then turning around disputing it and getting their money back twice and putting us in the hole. But we want everyone happy and we are so sorry for the delay but it does typically take us 3-6 months or even a year or more to complete orders. This goes for raffle orders too!
We do have the website shut down to keep people from ordering while I am full of orders! I’m so sorry if you wanted to order with us! We are closed for new orders until 2025!
Kattle co!! 🤍
We will be out this Saturday until the day after chrismtas for a much needed family vacation and break! I will not be responding to messages!
🫶🏻
Also, This has become a huge issue, when you buy a skull (unless You bought the on sale skulls)
You are REQUIRED to pay any additional shipping or i will NOT ship your skull until it is paid. This has been on our site, page and group since January of 2023 under order policies!!
I understand it’s chrismtas and not everyone has extra but I am also not going to pay out of pocket for shipping because then I lose income and out of pocket on the skulls that I make and that is unfair. This will not happen! You will not get your skull shipped until you pay the addiontioal shipping fee. (Shipping has gone up)