09/05/2026
Please read! 🩵
Payment First Policy 🫶
I know I should have been enforcing this all along, and I’ve said it before, but I’ve always been a little too trusting because I truly love and appreciate my customers. That’s something I don’t want to change about myself. ❤️
However, going forward, I will be requiring 50% of your order total when I let you know I’m starting your order. The remaining balance will be due at pickup.
This month alone, I’ve had one customer completely give up their order due to not having the funds, one order I’m still waiting on payment for, and another customer who I’m unsure about because I haven’t been able to get a response. Altogether, that’s over $275 in orders that I’ve made time for but haven’t been compensated for.
I truly understand that times are tough. I really do. ❤️ But when an order isn’t paid for, that is time and money I’ve put into something without being compensated. It’s also time I’ve taken away from my babies to make these orders — time I can never get back.
I work hard to help provide for my family, just like everyone else, and I have to make sure my small business is sustainable too. I love what I do so much, and I never want situations like this to make me lose that love.
This policy is not meant to offend anyone or make anyone feel uncomfortable. It’s simply something I need to put in place to protect my time, my business, and my family.
I appreciate each and every one of my regulars and everyone who continues to support Lyss’s Custom Crafts. Thank you for understanding and for allowing me to continue doing what I love! 🫶💗
