Viettel Software Australia

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Viettel Software Australia – A trusted Vietnamese technology partner in Australia, delivering end-to-end digital transformation solutions, large-scale custom software development, and high-quality IT outsourcing services.

29/06/2026

CASE STUDY | AUTOMATING THE INSURANCE CONTRACT RECONCILIATION PROCESS WITH vAgents

In the insurance sector, reviewing and reconciling documents between actual contracts and standard templates often requires significant time and carries a risk of errors when handled manually.

In collaboration with BIDV Insurance Corporation (BIC), Viettel Software implemented the AI Agent solution, vAgents, to automate the contract reconciliation process and support the review of operational insurance documents.

🔍 How does vAgents support this use case?
✅ Automatically reads, understands, and processes digital documents
✅ Compares actual contracts against standard templates
✅ Detects discrepancies or missing information
✅ Helps operations staff quickly verify items requiring review
✅ Standardizes reconciliation results in a digital environment

📈 Delivered Results
Previously, each document set required approximately **30 minutes of manual processing**, with reconciliation limited to key information only.

With vAgents, processing time has been reduced to **6 minutes per document set, an 80% reduction**, while expanding the review scope to the entire contract. This enables faster and more accurate detection of discrepancies.

🚀 Beyond reducing repetitive workloads for operations staff, vAgents also helps standardize document control processes, creating a foundation for financial and insurance enterprises to gradually build a smarter, more modern, and more efficient operating model.
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay District, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

🏆 VIETTEL SOFTWARE WINS DOUBLE GOLD AT THE GLOBEE® AWARDS FOR TECHNOLOGY 2026Viettel Software is proud to announce that ...
29/06/2026

🏆 VIETTEL SOFTWARE WINS DOUBLE GOLD AT THE GLOBEE® AWARDS FOR TECHNOLOGY 2026

Viettel Software is proud to announce that it has won **two Gold Awards at the Globee® Awards for Technology 2026**, a prestigious international program recognizing outstanding innovations and technology solutions from around the world.

🥇 iSpectra
Category: "Best Telecommunications, 5G/6G or Connectivity Product"

A real-time mobile network interference monitoring, analysis, and management solution that enables telecom operators to enhance network performance and optimize infrastructure operations.

🥇 Viettel SkyBook
Category: "Best Digital Transformation Implementation for a Specific Industry"

An Electronic Flight Bag (EFB) platform for the aviation industry, helping airlines digitize flight operations, improve operational efficiency, and enhance aviation safety.

These awards recognize the research and development capabilities of Viettel Software's engineering teams while reinforcing the growing presence of Make-in-Vietnam technology solutions on the global stage.

We believe technology is not only about solving today's challenges but also about creating sustainable value for the future.
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay District, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

🚀 VIETTEL DATA PLATFORM – CENTRALIZED DATA FOR BREAKTHROUGH DIGITAL TRANSFORMATIONIn public sector digital transformatio...
16/06/2026

🚀 VIETTEL DATA PLATFORM – CENTRALIZED DATA FOR BREAKTHROUGH DIGITAL TRANSFORMATION
In public sector digital transformation, data from multiple departments, sectors, and systems is often fragmented, making data integration, report consolidation, and decision-making more challenging.
✅ Viettel Data Platform connects, standardizes, and governs data on a centralized platform, enabling government agencies to leverage data more effectively.
🔹 Connect data from multiple systems
🔹 Standardize shared data
🔹 Build centralized executive dashboards
🔹 Support faster reporting, analysis, and decision-making
🔹 Serve as a foundation for AI, Big Data, and smart city development
📌 Viettel Data Platform – Turning data into an effective management tool for digital government and smart cities.
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay District, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

🚀 ACCELERATE BANKING – FINANCIAL APPLICATION DEVELOPMENT WITH AUTOMATION TESTING💡 In the banking and financial sector, e...
09/06/2026

🚀 ACCELERATE BANKING – FINANCIAL APPLICATION DEVELOPMENT WITH AUTOMATION TESTING
💡 In the banking and financial sector, every upgrade to Mobile Banking, Internet Banking, or core business systems requires testing hundreds to thousands of transaction scenarios. Even a small error can directly affect customer experience and operational performance.
Manual testing forces IT teams at banks and financial institutions to face many challenges:
⚠️ Time-consuming regression testing
⚠️ High risk of missing defects in critical business flows
⚠️ Delayed product release timelines
⚠️ Increased risk of negatively impacting customer experience
✅ Viettel Automation Testing helps automate the testing process, from test case development and test ex*****on to result management, all on a centralized platform.
🔹 Automate testing for critical transaction flows
🔹 Accelerate regression testing before each release
🔹 Reduce dependence on manual operations
🔹 Improve the stability and quality of digital services
📌 Viettel Automation Testing – A solution that helps banks and financial institutions shorten testing time, enhance software quality, and accelerate the launch of digital products to market.
👉 Contact Viettel Software for consultation on the most suitable solution for your business.
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay District, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

🚀 vAGENT – A 24/7 “DIGITAL EMPLOYEE” FOR BUSINESSES🔹 vAgent is an AI Agent solution developed by Viettel Software, capab...
25/05/2026

🚀 vAGENT – A 24/7 “DIGITAL EMPLOYEE” FOR BUSINESSES
🔹 vAgent is an AI Agent solution developed by Viettel Software, capable of receiving requests, understanding work context, and connecting with internal systems to support automated task processing.
🔹 Going beyond a Q&A chatbot, vAgent can directly participate in real business tasks such as:
✅ Summarizing data and generating reports
✅ Monitoring operational workflows
✅ Supporting customer care activities
✅ Handling repetitive daily tasks
🔹 As a result, businesses can:
⚡ Accelerate work processing
⚡ Reduce operational errors
⚡ Standardize workflows
⚡ Optimize operational efficiency
🔹 In particular, vAgent can be configured for different departments such as HR, finance, sales, operations, or customer service — helping AI become a true “digital teammate” within the enterprise.
🎁 Viettel Software is currently supporting businesses in building and training AI Agents completely free of charge. Register now to receive 1:1 consultation from our experts.
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

20/05/2026

RECAP OF THE TECHNOLOGY TALKSHOW “REIMAGINING SOFTWARE DELIVERY WITH AGENTIC AI” | VIETTEL SOFTWARE x MICROSOFT
🎯Let’s look back at the key moments from the technology talkshow “Reimagining Software Delivery with Agentic AI – Redefining the Software Development Process with Agentic AI.”
🌏The program featured practical insights into the trends of applying AI in modern software development, from Vibe Coding, GitHub Copilot, and AI-native thinking to how AI can support different stages across the software development lifecycle. Watch the recap video below to revisit the highlights of the event.
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

FOCES – WHEN GREEN LOGISTICS STARTS WITH DATA🌱 As ESG and sustainable development become increasingly important requirem...
20/05/2026

FOCES – WHEN GREEN LOGISTICS STARTS WITH DATA
🌱 As ESG and sustainable development become increasingly important requirements, logistics businesses are expected not only to operate faster and more cost-effectively, but also to better control fuel costs and emissions.
🌱 From road and sea transport to air logistics, the industry faces a common challenge: how to optimize every link in the operational chain while reducing environmental impact.
🌱 With FOCES, Viettel Software offers a practical approach: applying Data & AI to analyze operational data, identify inefficiencies, and support businesses in managing fuel, costs, and emissions more effectively.
🌱 Although initially developed for the aviation sector, FOCES opens up a broader direction for green logistics: to achieve real sustainability, businesses need to start with real data, real measurement, and real improvement.
🌱 ESG should not exist only in reports; it needs to be translated into technology-driven actions across daily operations.
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

30/04/2026

VIETTEL SOFTWARE CELEBRATES REUNIFICATION DAY AND INTERNATIONAL LABOUR DAY
🇻🇳🇻🇳 Viettel Software respectfully celebrates the Liberation of the South and National Reunification Day (April 30) and International Labour Day (May 1) — sacred milestones that inspire national pride and the enduring spirit of labour, providing motivation to continuously innovate and create value for the country. ❤️❤️
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

🔐 BEHIND THE FAST SUBSCRIBER VERIFICATION EXPERIENCE ON MY VIETTEL 🔹A subscriber information verification process on the...
29/04/2026

🔐 BEHIND THE FAST SUBSCRIBER VERIFICATION EXPERIENCE ON MY VIETTEL
🔹A subscriber information verification process on the app may take users only a few minutes, but behind it lies a complex challenge involving data, security, system operations, and digital experience.
🔹During the process of standardizing subscriber information on the My Viettel application, Viettel Software has coordinated in implementing several key technical components, contributing to a faster, safer, and more convenient verification experience for users, including eKYC, information authentication, and related functions.
🔹Beyond completing official subscriber information, the verification process also helps protect customer rights, improve data quality, and build a trusted foundation for digital services within the Viettel ecosystem.
❤️ From small features on the application, Viettel Software continues to accompany practical technology initiatives, working alongside Viettel units to enhance digital experiences for customers.
📌 Users can proactively check, update, and complete subscriber information verification on My Viettel to protect their ownership rights and minimize service interruptions.

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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

🤖 AI is changing the way software is developed every day. Have you truly understood how to leverage AI to work more effi...
29/04/2026

🤖 AI is changing the way software is developed every day.
Have you truly understood how to leverage AI to work more efficiently?
The talkshow “Reimagining Software Delivery with Agentic AI”, co-organized by Viettel Software and Microsoft, will help you:
✔ Understand the trends of Vibe Coding and GitHub Copilot
✔ Learn how to apply AI to your workflow
✔ Get answers to practical questions when implementing AI
🎯 Not just theory — but real-world implementation experience.
📌 Time: 15:00 – 16:50, Friday, May 8, 2026
📍 Offline: 36A Dich Vong Hau, Cau Giay, Hanoi
🌐 Online: Livestream on Viettel Software Fanpage
👉 Register now: https://viettelsoftware.com/forms/talkshow-registration.html
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VIETTEL SOFTWARE
📍 36A Dich Vong Hau Street, Cau Giay, Hanoi
🌐 Website: https://www.viettelsoftware.com/
📧 Email: [email protected]
📝 LinkedIn: https://lnkd.in/g4zEZhck

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